Booking Modifications, Cancellations and Refunds, Guests are responsible for any modifications to a booking that they make via the Platform or direct to make ("Booking Modifications"), and agree to pay any additional Listing Host Fees or Guest Fees and/or Taxes associated with such Booking Modifications. Guests can cancel a confirmed booking at any time pursuant to the Listing’s cancellation policy, and Payments will refund the amount of the Total Fees due to the Guest in accordance with such cancellation policy. Unless extenuating circumstances exist, any portion of the Total Fees due under the applicable cancellation policy will be remitted to the Guest pursuant to the Payments Terms. If we cancels a confirmed booking, the Guest will receive a full refund of the Total Fees for such booking within a commercially reasonable time of the cancellation. In some instances, we may allow the Guest to apply the refund to a new booking, in which case Payments will credit the amount against the Guest’s subsequent booking at the Guest’s direction. For Experiences, Events and other Host Services, if inclement weather creates an unsafe or uncomfortable scenario for Guests, we may modify or cancel a Host Service. If there is a substantial change in the itinerary or the Host Service needs to be cancelled, we will work with the Guests to provide Guests an alternative date for the Host Service, an appropriate refund or a rebooking. In certain circumstances, we may decide, in its sole discretion, that it is necessary to cancel a confirmed booking and make appropriate refund and payout decisions.
